Integrations/Jira/Gmail

Gmail to Jira
Email Integration

Forward emails from Gmail to create Jira tasks automatically. AI extracts details, sets priority, syncs attachments. No plugins needed.

Start FreeSee Setup Steps
Gmail
Jira

Setup in 5 Minutes

No plugins. No browser extensions. Just email forwarding.

1

Sign up for Casso

Create your free account. No credit card required. Takes 30 seconds.

2

Connect Jira

Enter your Jira API key and select the board/project where tasks should be created.

3

Get your Casso address

Copy your unique forwarding address (e.g., abc123@forward.casso.app).

4

Forward from Gmail

  1. Open the email in Gmail
  2. Click the Forward arrow
  3. Enter your Casso forwarding address
  4. Click Send - task created in seconds

What Gets Created in Jira

Casso extracts everything from your email automatically.

Email threads parsed into separate comments (native Jira deletes quoted text)
AI extracts due dates from "need by Friday" (native requires manual entry)
AI detects urgency and sets priority (native only reads email header flags)
Attachments synced with full context
Works with any Jira project type
Rich text preserved via Atlassian Document Format

Three Ways to Use Casso

Choose the workflow that fits how you work with Jira.

Just Forward It

Got an email? Forward it. That's it. I do this one a lot.

Forward → Jira task created

The Sneaky One

BCC means they can't see it. I learned that the hard way.

BCC Casso → Task logged invisibly

The Fancy One

This one does everything automatically. I barely have to think. Which is good.

ticket:xxxx → Updates existing task
See detailed use cases

Related Integrations

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GmailMonday.com

Gmail + Monday.com

Frequently Asked Questions

Common questions about connecting Gmail to Jira.

Does this work with Gmail web and mobile?

Yes. Casso works with Gmail web, Gmail mobile app, and Google Workspace. Just forward to your Casso address - no Chrome extensions needed.

Can I BCC Casso from Gmail?

Yes. BCC your Casso address when sending emails to log them without the recipient knowing. Forward their replies with ticket:xxxx in the subject to update the issue.

What happens to attachments?

Attachments are automatically synced to your Jira issue. Each attachment is tied to the specific message it came from.

How do replies get routed to existing issues?

Include ticket:xxxx in the subject line when forwarding. Casso routes the email as a new comment on the existing issue. Works like Jira's native issue key routing.

How is this different from Jira's native email handler?

Native Jira dumps your email as one blob and deletes quoted text with "Strip Quotes." Casso parses threads into separate comments, extracts due dates from natural language, and auto-sets priority.

Connect Gmail to Jira Today

Setup takes 5 minutes. Start with 10 free emails per month.

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