Integrations/Monday.com

Stop Copy-Pasting Emails Into Monday

Forward once, get AI-parsed items. Native Monday dumps your email as one blob and makes you "fill in remaining columns by hand." Casso does it automatically.

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What Happens Today vs. With Casso

Today (Native Monday.com)

✗Forward email thread → body becomes one blob in Updates (46k char limit)
✗"Fill in remaining columns by hand" — official docs
✗"Need by Friday" ignored → you fill in Date column manually
✗AI features exist but don't apply to Email to Board
✗HTML not preserved — feature request has 267 likes, 30k views
✗No way to route follow-up emails to existing items

With Casso

✓Each reply → separate update with timestamp
✓AI fills Priority, Status, Date columns automatically
✓AI reads "need by Friday" → Date column auto-set
✓AI detects urgency → Priority column auto-set
✓HTML preserved
✓ticket:xxxx in subject → routes to existing item

How Casso + Monday.com Works

Forward Any Email

Get your unique Casso address. Forward client emails, requests, or bug reports.

AI Extracts Details

Claude AI reads the email, extracts key info, detects priority, and finds due dates.

Monday.com Task Created

A new task appears in Monday.com with full details and attachments. Done in seconds.

Monday.com Integration Features

Everything you need to turn emails into Monday.com tasks.

Email threads parsed into separate updates (native dumps as one blob)

AI fills Priority, Status, Date columns (native requires manual entry)

AI extracts due dates from "need by Friday" (native has no AI extraction)

ticket:xxxx in subject routes to existing item (native can't do this)

HTML preserved (native has 267-like feature request for this)

Works with any board structure

Integration method: GraphQL API with column mapping

Perfect For

Common use cases for the Monday.com + Casso integration.

Client request management

Sales lead tracking

Support ticket boards

Project intake workflows

Works With Your Email

No plugins to install. Just forward from your email client.

Outlook to Monday.com

400M+ users

Gmail to Monday.com

1.8B+ users

Frequently Asked Questions

Does Monday.com already have email-to-board?

Yes. It dumps your email body as one blob in the Updates section (with a 46k character limit). The official docs say you "fill in remaining columns by hand." No thread parsing. No AI extraction.

Can Monday.com extract due dates from emails?

No. Monday.com has powerful AI features, but they don't apply to Email to Board. Natural language like "need this by Friday" is ignored. You fill in the Date column manually.

What about HTML formatting?

Native Monday.com doesn't preserve HTML in email-to-board items. There's a community feature request with 267 likes and 30k views asking for this. Casso preserves your formatting.

Is this just for agencies?

No. Anyone drowning in client emails, vendor communication, support requests, or internal asks. If email is how work arrives and Monday.com is where you manage it, Casso connects them.